These Terms of Use govern access to and use of the Kaldroq™ website, including its pages, features, content, customer account functions, and other online services.
They concern how the website may be used. Purchases made through the store are separately governed by our Terms and Conditions and related transaction policies.
Using the Kaldroq™ Website
Our website is provided for lawful personal shopping, product discovery, customer support, and other legitimate interactions with Kaldroq™.
By accessing the site, you agree to use it responsibly and in a way that does not interfere with the store, other visitors, or the systems and services supporting it.
If you do not agree with these Terms of Use, you should discontinue use of the website.
Accounts & Your Information
Certain website functions may allow or require you to create a customer account.
When using an account, information you submit should be accurate and kept reasonably current. You are responsible for protecting credentials associated with your account and for avoiding unauthorized sharing of those credentials.
If you believe an account has been accessed without permission, contact service@kaldroq.com.
We may restrict or suspend access where reasonably necessary to investigate suspected misuse, security concerns, fraudulent activity, or material violations of these Terms.
A Respectful Use of Our Store
Kaldroq™ is built as a shopping environment for genuine customers. You may not use the website in a manner that damages, disrupts, manipulates, or improperly exploits it.
This includes attempts to:
-
Gain unauthorized access to accounts, systems, or non-public areas;
-
Introduce malicious code, automated attacks, or harmful software;
-
Circumvent website security or access controls;
-
Scrape, harvest, or systematically extract site content without authorization;
-
Impersonate another person or misrepresent your identity;
-
Submit fraudulent, deceptive, or unlawful information;
-
Interfere with checkout, website operation, or another visitor's use of the store;
-
Use Kaldroq™ content or services for unlawful purposes.
Automated activity that places unreasonable demands on the website or interferes with normal store operation may also be restricted.
The Kaldroq™ Identity & Content
The Kaldroq™ name, Kaldroq™ trademark, brand presentation, original graphics, photographs, product copy, page designs, written content, and other materials created for the store may be protected by intellectual property laws.
Website access does not transfer ownership of these materials to visitors.
You may view store content and use ordinary website functions for personal, non-commercial purposes. Unless permission has been granted or applicable law permits otherwise, Kaldroq™ content should not be copied, republished, sold, commercially redistributed, modified for resale, or presented as the work or brand property of another business.
Third-party trademarks, software, content, and other materials remain the property of their respective owners.
Information You Send Us
When you contact customer support, submit a review where such functionality is available, or otherwise communicate through the website, please provide content that you have the right to share.
Do not submit unlawful, abusive, fraudulent, infringing, or malicious material.
Information containing personal data is handled in accordance with our Privacy Policy.
Customer communications submitted for support purposes may be used as reasonably necessary to understand and respond to the request.
Links & Outside Services
Parts of the Kaldroq™ shopping experience may depend on services operated by other companies. Examples can include payment processing, delivery tracking, ecommerce infrastructure, analytics, or other website functionality.
The site may also contain links that take you to an external service.
Those services can operate under their own terms and privacy practices. A link or technical connection does not mean that Kaldroq™ controls every aspect of the external service.
When leaving our website or using a third-party feature, you should review the information presented by that provider where relevant.
Website Availability
We work to keep the Kaldroq™ store functional and accessible, but an online service cannot reasonably be guaranteed to operate without interruption at all times.
Website access may occasionally be affected by maintenance, updates, hosting issues, network conditions, security measures, technical faults, or circumstances beyond normal operational control.
We may update, modify, remove, or reorganize website features and content as the store develops.
If a technical issue affects an existing order, please contact customer support so the transaction itself can be reviewed separately.
Website Information
We aim to keep information on the site useful and current. From time to time, a page may contain an inadvertent typographical, technical, formatting, or display error.
Where we identify an error, we may correct or update the affected website information.
Rules specifically concerning product pricing, order acceptance, payment, fulfillment, returns, and refunds are addressed in our Terms and Conditions and related store policies rather than duplicated here.
Responsibility When Using the Site
You are responsible for using compatible devices, internet access, browsers, and reasonable security practices when accessing the website.
To the extent permitted by applicable law, Kaldroq™ is not responsible for losses arising solely from a visitor's unauthorized or unlawful use of the site, misuse of account credentials, incompatible equipment, or independent third-party services outside our reasonable control.
Nothing in these Terms excludes responsibility that cannot lawfully be excluded, nor does it limit mandatory consumer rights.
Updates to These Terms
The website and the technology supporting it may change over time. We may therefore revise these Terms of Use when necessary to reflect changes in website functions, operational practices, legal requirements, or security needs.
The Last Updated date at the beginning of this page identifies the current version.
Continued use of the website after an updated version becomes effective is subject to the revised Terms, to the extent permitted by applicable law.
Questions About Website Use
Questions about these Terms or the use of the Kaldroq™ website can be sent to:
Email: service@kaldroq.com
Phone: +86 15794988076
Kaldroq™ is owned and operated by Hong Kong Goods Selection (Shenzhen) Network Technology Co., Ltd.